Found a property (What happens next)

If you have viewed a property and wish to proceed with an application you will need to pay the holding deposit, the amount is listed within each property information and is the equivalent of one weeks rent. However, this cannot be paid until your application form(s) and ALL documentation is received. Please collect an application form from our office or alternatively you can download our tenancy application form and guarantor application form (where appropriate) by clicking the below links.

You are not required to pay a holding deposit, however for anyone that opts not to pay this, the property will not be held in anyway. We can only accept one holding deposit per property and therefore they will be accepted on a first come, first serve basis. This is a legal requirement and we cannot alter this in anyway.

The documents available are for residential applications only, please contact us if your application is for commercial premises.

The holding deposit must be refunded but can be used toward your first month’s rent or bond if requested. When refunded it will be paid to the bank account listed on the first applicant information on the application form.

Unless otherwise agreed all applicants in receipt of housing benefit or aged 21 or below will also require a guarantor. The guarantor must earn sufficient wages to cover their bills and your rent should you fail to pay. All documentation is required for applicant(s) and guarantor(s)

Each property will confirm if BENEFITS, PETS or SMOKERS are considered.

Where pets are accepted the bond deposit amount will be more, please contact us for more information.

Your application will be processed within a maximum of 15 days, after which time you will either be offered a tenancy or rejected.

Please note: ALL applicants, including guarantor(s) will need to attend at the time of sign up. We are unfortunately unable to complete sign up’s on weekends.

To download our Tenancy application click here

To download our Guarantor application click here

To download our Letting Services Fee click here

To view our Safeagent Client Money Protection Scheme Certificate click here


If you have a maintenance issue please report it using your login details. If you have not been provided with your login information, please contact the office to set this up.

Looking for a property?

Whether you are looking for a short or long term let, we can help you to find your ideal rental property quickly and easily. We always have a wide and varied range of properties to rent and our friendly experienced staff are on hand to help you every single step of the way.

Finding a rental property couldn’t be easier – contact us in the way that suits you!:

Search online

Our website is updated instantly with our latest rental properties so you can be confident that your search will display all of the properties that are currently available. Use the contact us page and we will endeavor to help you find the ideal property.

Visit our branch

Call in and see us at 4 Church Street, Abertillery to talk to one of our friendly members of staff. You can pick up a current property list and have a chat with one of our trained advisors and browse our properties online.

Call us

Every time you call us on 01495 211311 we’ll take the time to listen to what you are looking for and advise you on the rental properties that we have available, prior to arranging an appointment for you to view.

For more information on our fees, please click